I received a notification that my order was delivered but I cannot locate it

Occasionally courier services will inadvertently mark an order as delivered. Before we classify your package as lost or stolen we ask you to assist us with a few simple steps. Keep in mind that if your package is ultimately lost, stolen or damaged we offer complimentary insurance.

What are your shipping rates & shipping policy?

We offer free shipping to the USA for orders of USD $75 and to most other countries for orders of USD $175. Our shipping services include overnight express (USA only), 2-day express (USA only), express worldwide courier (international) and regular USPS service (USA only). Read on for full rates and conditions.

Your website is not working, how can I plan an order?

We apologize if our website seems to be down. Feel free to call us, SMS or WhatsApp (+1 805 600-8625) or email us ([email protected]) and we will contact you to take your order over the phone/email.