Q: Healthy drinking cacao recipes

Head over to our blog for inspiring recipes Healthy Chocolate Smoothie : with keto, paleo and vegan friendly options Healthy Breakfast Hack : for an alternative to your regular granola Cacao Brew Recipe : traditional recipes from Ecuador with a twist Our favorite ways to enjoy T.cacao : includes a cacao latte, brewed cacao, smoothie or breakfast boost and more. More Questions? Use a keyword or phrase in the search box above or contact us via phone, SMS, WhatsApp, email or social and we are happy to help.

Q: When will my order be shipped?

When and from where do we ship your order? We ship orders around mid-morning Monday to Friday, excluding US public holidays. All orders are shipped from Salt Lake City, Utah, via USPS or FedEx. If we received your order after 8am Mountain Time (Utah) then it is most likely your order will ship the next business day. In the event that your order is very time sensitive please contact us directly to discuss options for fastracking delivery. Under what circumstances might there be a delay? There are some cases which may result in a delay, such as the following: We need to validate import requirements for food in your country. There is hot weather on route or at the destination and delaying by a few days means we can ship when the weather is predicted to cool. If this is the case we will get in touch to let you know your options. There is an issue with your address (i.e. the courier systems we use do not accept it). There is a stock issue with an item you ordered. If there is going to be a delay to your order we do our best to advise you if there is going to be a delay. You can contact us via one of the following channels if you have a question about your delivery Phone (USA): +1 (862) 505-2811 Phone (Ecuador): +593 23227520 SMS/WhatsApp: +1 (805) 600-8625 Email: hello@toakchocolate.com

Q: Do you ship internationally?

International Shipping We ship to most international destinations, with the exception of those that do not permit the import of chocolate or food products by individuals. You can view our Shipping Rates here . The following countries may require ID number of paperwork for customs clearance Countries that may require paperwork or ID number from the client include: India Turkey China Liechtenstein Colombia Poland Please note we may not be able to ship the same day for the above countries. We will contact you after you place your order IF there is a requirement for more information from your side. Countries that we are unable to ship to include but are not limited to: Mexico Russia Peru Venezuela If you don't find your country in our shipping address form then it is likely that we cannot ship to your country. However, you are welcome to contact us to check if we can make an exception. More Questions? Use a keyword or phrase in the search box above or contact us via phone, SMS, WhatsApp, email or social and we are happy to help.

Question 1

Do you offer gift wrapping?

Accepted Answer

Beautiful cacao inspired wrapping paper

Yes! We offer gift wrapping and we can also include a message on a hand written card. You will find the option as a check-box on the product page. You can also leave a note in the special instructions field in your shopping cart.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/aDIvXXFAzR/resources/FJpbbaVei3/Gift%20Wrapping%20Check%20Box.png (Gift Wrapping Check Box.png)

More Questions?

Use a keyword or phrase in the search box above or contact us via phone, SMS, WhatsApp, email or social and we are happy to help.

Question 5

When will my order be shipped?

Accepted Answer

When and from where do we ship your order?

We ship orders around mid-morning Monday to Friday, excluding US public holidays. All orders are shipped from Salt Lake City, Utah, via USPS or FedEx.

If we received your order after 8am Mountain Time (Utah) then it is most likely your order will ship the next business day.

In the event that your order is very time sensitive please contact us directly to discuss options for fastracking delivery.

Under what circumstances might there be a delay?

There are some cases which may result in a delay, such as the following:

We need to validate import requirements for food in your country.
There is hot weather on route or at the destination and delaying by a few days means we can ship when the weather is predicted to cool. If this is the case we will get in touch to let you know your options.
There is an issue with your address (i.e. the courier systems we use do not accept it).
There is a stock issue with an item you ordered.

If there is going to be a delay to your order we do our best to advise you if there is going to be a delay.

You can contact us via one of the following channels if you have a question about your delivery

Phone (USA): +1 (862) 505-2811

Phone (Ecuador): +593 23227520

SMS/WhatsApp: +1 (805) 600-8625

Email: hello@toakchocolate.com

Question 6

Why is To'ak Chocolate expensive and what makes it unique?

Accepted Answer

Why is To'ak chocolate expensive?

We purchase cacao directly from the cacao growers we work with in Piedra de Plata, and we pay the highest price per pound of freshly-harvested cacao in the country. As far as we know, we also pay the highest price per pound in the entire world.

The reason we’re happy to pay our cacao growers such a high price is because the cacao trees they manage are among the oldest in the world, and represent one of the last surviving remnants of what is now the rarest cacao variety in the world: Ecuador’s legendary “Ancient Nacional” cacao. By the end of the twentieth century, this historic variety was believed to be extinct. We found a valley where some of the last surviving trees still grow.

Specifically, we pay a farmgate price that is 200% to 700% above the local price for “wet cacao.” Most cacao growers in Ecuador have no other choice but to sell their unfermented cacao to local intermediaries who typically pay $25 for a 100-pound sack. We pay $75-200 per sack of wet cacao, depending on the age of the trees that the cacao was harvested from—with the oldest trees fetching the highest price.

We also exclusively produce limited editions of chocolate, with each bar packaged—in the case of our Origin bars—in handcrafted hardwood boxes, each of which is individually engraved with the bar number. Each bar also comes with tasting utensils and a booklet that tells the story behind this chocolate and includes a tasting guide. Details like this require a high degree of skilled and meticulous labor.

We also invest part of our earnings into a long-term project to preserve an ancient heirloom cacao variety currently on the brink of extinction.

For a deeper dive into why our chocolate is priced the way it is, feel free to check out: “Why the Most Expensive Chocolate in the World?”

What makes it unique?

Do you offer gift wrapping?

Do you offer free shipping?

How do you preserve heirloom cacao?

Healthy drinking cacao recipes

When will my order be shipped?

Why is To'ak Chocolate expensive and what makes it unique?

Can I store my chocolate in the refrigerator or freezer?

Does To'ak farm and harvest cacao?

Do you ship internationally?

What are your social and environmental commitments?