Do you ship to my country?

We ship to most countries except those which prohibit the import of foodstuffs by private individuals. Note: some countries require additional information (such as the ID number of the recipient).

Do you offer tastings or tours in Ecuador?

Yes! We have a Chocolate & Art Experience which is a 2-hour privately-guided tour in Quito. We can also arrange private tastings in Ecuador or abroad depending on your timeframe and budget.

tasting tour
100% found this useful

Do you have a media kit? Can I request samples or an interview?

Yes, we have a media kit with high resolution photos, press releases and other product related information. Please submit some basic information to receive the access details, to request an interview, or to request samples.

media
Not yet rated

What is included with each product?

Click through to see a list of contents for each product range.

100% found this useful

Other ways to enjoy cacao powder

Apparently some people in Europe have started snorting cacao powder at dance parties. The writer of this answer has tried that, twice, and decided that he vastly prefers to consume cacao the old-fashioned way–by eating or drinking it. It’s tastier that way, and less messy.

cacao recipes
Not yet rated

Indulgent Drinking Chocolate recipes

Check our blog for our latest recipes! Here are some of our favorites.

cacao hot chocolate recipes
100% found this useful

Do you ship internationally?

Yes! We ship to most international destinations, with the exception of those that do not permit the import of chocolate or food products by individuals.

What should I do if one of more of the items I ordered was missing when it was delivered?

This is a problem, and we’re going to fix it.

Not yet rated

What is the cut-off time for same day shipping?

For orders to the USA or Canada, 8am Mountain Time. For orders to all other countries, 9am Ecuador time. We ship Monday to Friday excluding public holidays in USA or Ecuador.

shipping
Not yet rated

Healthy drinking cacao recipes

We offer tasty and easy cacao inspired recipes on our blog. Click to learn more.

cacao health recipes
100% found this useful
...