We’re sorry about this. We’ve spent a great deal of time and resources trying to figure out the best possible way to protect your chocolate during shipment, but our system is not perfect. A broken bar can still be enjoyed but we understand this can be disappointing and you are entitled to file an insurance claim should you wish.
We recommend that you NEVER store dark chocolate in a freezer.
Our chocolate is produced at a factory that also handles nuts, peanuts, soy, and milk, but we do not intentionally add any of these ingredients to our chocolate.
Yes! We have a Chocolate & Art Experience which is a 2-hour privately-guided tour in Quito. We can also arrange private tastings in Ecuador or abroad depending on your timeframe and budget.
To’ak’s Harvest editions offer connoisseurs of dark chocolate this same opportunity—to taste not only the land, but also the characteristics of the particular year in which it was harvested.
Yes, we have a media kit with high resolution photos, press releases and other product related information. Please submit some basic information to receive the access details, to request an interview, or to request samples.
Our Harvest editions are harvested from a specific appellation during a specific year (similar to wine), with the objective to highlight the unique flavor and aroma characteristics that are created by the soil and climate conditions of that particular harvest (i.e., “terroir”). Our Aged editions are Harvest editions that have been aged in some kind of aromatic vessel (eg, casks that formerly stored wine or spirits, or Ecuadorian wood vessels) or have been aged in the same container as some other aromatic material (eg, Kampot pepper or Palo Santo wood).
Yes! We offer gift wrapping and we can also include a message on a hand written card. You will find the option as a check-box on the product page. You can also leave a note in the special instructions field in your shopping cart.