Aged chocolate is a new phenomenon that To'ak has been pioneering since 2013. The process is grounded in the science of flavor extraction, and draws heavily from long-standing practices in both the wine and whisky traditions.
We’re sorry about this. We’ve spent a great deal of time and resources trying to figure out the best possible way to protect your chocolate during shipment, but our system is not perfect. A broken bar can still be enjoyed but we understand this can be disappointing and you are entitled to file an insurance claim should you wish.
Officially, the shelf life of dark chocolate is two years. Unofficially, it should last much longer than that - there are documented reports of dark chocolate still being edible after 100 years of storage. As part of our own experiment, we have chocolate bars that have been stored in our office for up to six years, and they are still in excellent condition. But we don’t recommend trying that at home. Why wait?
First of all, we apologize if this happens. We're trying hard to shorten the supply chain from the cacao tree to you, but from time to time something unintended can occur. The good news is that every order includes complimentary worldwide shipping insurance, which covers you for damage, theft or loss. Click to view full details of how to file a claim.
Apparently some people in Europe have started snorting cacao powder at dance parties. The writer of this answer has tried that, twice, and decided that he vastly prefers to consume cacao the old-fashioned way–by eating or drinking it. It’s tastier that way, and less messy.
Yes, we do when your order qualifies for our minimum spend (USD $50 for USA and USD $100 for all other destinations).
Yes! We are confident you’ll love our chocolate as much as we do. If for any reason you’re not completely satisfied, get in touch with us within 30 days of your purchase and if we can't resolve your concern with a replacement or our complimentary insurance then we’ll issue a full refund.