What is terroir-driven chocolate & why do you release different harvest years?
To’ak’s Harvest editions offer connoisseurs of dark chocolate this same opportunity—to taste not only the land, but also the characteristics of the particular year in which it was harvested.
How do you preserve heirloom cacao?
To’ak and its rainforest conservation partner Third Millennium Alliance (TMA) have embarked on a project to pull Ancient Nacional cacao variety back from the precipice of extinction. Click to read the details.
Is your chocolate certified organic?
Yes, all of our chocolate is certified USDA Organic, with the exception of our Galapagos edition.
Is your chocolate certified fair trade?
Yes, all of our chocolate is certified Fair Trade with the exception of our Galapagos Harvest bars. In fact we direct-trade relationship with farmers and pay prices that are far higher than the fair trade equivalent.
Is each edition a limited edition production? How many bars do you make?
Yes. Our Origin Bars are typically limited to only 150 bars per edition. Each bar is packaged in a handcrafted hardwood box that has the individual bar number engraved on the bottom. Our Signature Bars are somewhat more numerous, but are typically limited to 1,000 per edition.
What can I do if my chocolate arrived damaged (broken, discolored or melted)?
We’re sorry about this. We’ve spent a great deal of time and resources trying to figure out the best possible way to protect your chocolate during shipment, but our system is not perfect. A broken bar can still be enjoyed but we understand this can be disappointing and you are entitled to file an insurance claim should you wish.
What are your shipping rates & shipping policy?
We offer free shipping to the USA for orders of USD $75 and to most other countries for orders of USD $175. Our shipping services include overnight express (USA only), 2-day express (USA only), express worldwide courier (international) and regular USPS service (USA only). Read on for full rates and conditions.
Do you offer free shipping?
Yes, we do when your order qualifies for our minimum spend (USD $50 for USA and USD $100 for all other destinations).
How do you recommend I enjoy my bar of To'ak chocolate?
Check out our tasting guide and list of chocolate pairing recommendations here.